FAQ
General questions
Articles
Q: I've made everything right but proxy does not work anyway. What should I do?
A: We've prepared an article describing the most common problems and errors for you. There are not so many of them. Please read it carefully and we're sure you'll manage to fix your problems!
Errors and optimal proxy settings
Q: Do you have proxy from? I need only five proxies from this country. Can I buy 5 proxies from country X from you?
A: The list of currently available proxy countries can be viewed here, but we do not sell single-piece proxies anyway, and you will have to buy the entire tariff, including the other countries you do not need
Q: Can I get a discount? I am your old customer who paid a lot of money (I will buy a lot of tariffs) and want a discount!
A: On our website, we have a discount if you buy a tariff for several months. Unfortunately, this is the only discount we can offer; we have no other discounts and you will not receive them when you write to our support service
Q: You can send 5-10 proxy to be tested here (ICQ, Skype)
A: Unfortunately, this is technically unfeasible, because you should write your IP in our site settings for proxy to work; therefore, proxy sent to your messenger won't work
Q: What proxies do you provide - IPv4 or IPv6?
A: All our proxies are of IPv4 format; we provide no IPv6 proxies
Q: Why is it sometimes so that BitCoin payments are credited in several days?
A: It is a seldom case! Dear clients, we use Merchant API from blockchain which faces problems sometimes. The payment may have many confirmations, but blockchain still does not send us notification, and we cannot credit it manually. Therefore, you should wait for automatic transfer. We cannot affect it
Q: How to enable proxy server in my browser?
A: Refer to illustrated instruction on how to use proxies
Q: My external IP address is often dynamically changed. What should I do?
A: There are several ways to use a proxy:
a) Use software for IP entering
b) Enter a new IP address in your account settings every time
d) Use the API key link and register your IP by opening a special link
Q: How can I register my IP through the API?
A: In order to register your IP using the API key, just open a link:
If you do not specify "&ip=", the IP address will be registered where this link was opened
Q: Today quality/speed/number of proxies decreased, can you do anything?
A: There are periods when the quality, number and speed of the proxies go down, and we cannot help it no matter how hard we try, for it is impossible to provide the same number of proxies at 3.00 a.m. as in the daytime, and the same situation is observed on weekends
Q: I did not like proxy. Can I have moneyback?
A: We recommend you to buy a cheap "One-day" tariff to estimate the quality before purchasing a more expensive tariff, since we do not provide refund
Q: I subscribed for a month, but I won't use it during next week. Can I suspend service?
A: Unfortunately, it's impossible. We are only able to provide moneyback according to the abovementioned terms
Q:What is the fastest way to obtain subscription for private HTTP/SOCKS proxies?
A: 'Register in the system and Log in
Next, you will need to register your tariff
Once your tariff is activated, you'll see a field for IP address from which you'll use proxy in your profile
Q: I don't need so many proxies or so many streams. Can I have a cheaper individual tariff plan? Do you provide any discounts? Is it possible to buy 10 proxies for a day?
A: Unfortunately, all tariffs are defined in the system and we are unable to make individual tariff settings
Q: Proxies do not work, what to do?
A: Пропишите IP в настройках и подождите после этого 1 минуту. Также проверьте ваш IP в блоке проверки прокси. Если это не помогло, то обратитесь в саппорт и мы вам поможем
Q: From how many IP addresses at a time can I use the proxies? How can I use them from two IPs?
A: Only one IP can be associated with each of the accounts, but it can be changed as many times as you like. If you need to use the proxies from multiple IPs, you will have to register a new account and purchase another subscription
Q: Are you proxies suitable for the ... particular website or ... software?
A: We only provide the proxies but we do not use them ourselves, so we do not know that
Q: Why do you have 1 IP with different ports? I need many different IP addresses
A: Those are gates, and every port is associated with its own external IP address. It's the peculiar feature of our technology: all the proxies are connected to our server and operate through it. Every port has one IP address associated with it. This has no effect on the speed or quality
Q: Why was I banned? I used fewer threads then I purchased?
A: Each software calculates the streams in a different way, and it is often unable to close the connection on time. Besides, when you set 100 outgoing streams, you often don't take into consideration that the software may simultaneously check the proxies with another 100 threads
Q:Yesterday the rate was high. And today it is low and does not increase. What is the problem?
A: The rate depends on many factors: server power, rate of the channel of your server, daytime (there are more proxies at night); the end site you refer to may have banned our proxies
Anyway, we provide the maximum number possible, we don't reduce or cut anything and we can't produce any effect on the quality.
Q:How frequently the list is updated?
A: The list is updated each 10 minutes on 3 %. We recommend you to load a txt-file each 10 minutes
Q:What protocols are supported?
A: Anyway, we provide the maximum number possible, we don't reduce or cut anything and we can't produce any effect on the quality Websites available at "https" protocol will open only if you enter your IP in settings. If you use proxies on login-password, then https sites will not function
Q:What countries are among these IPs?
A: You can come across practically any country. Before buying a proxy, you can see the actual information: the current number of proxies and the countries
Q:How to use proxies in cURL for PHP?
A: The simplest code:
$ch = curl_init();
curl_setopt($ch, CURLOPT_PROXY, "123.123.123.123:777");
curl_setopt($ch, CURLOPT_PROXYTYPE, 5);
OR
curl_setopt($ch, CURLOPT_PROXYTYPE, CURLPROXY_SOCKS5);
curl_setopt($ch, CURLOPT_URL, "http://whatsmyip.net/");
echo curl_exec($ch);
curl_close($ch);
Articles
Q: I've made everything right but proxy does not work anyway. What should I do?
A: We've prepared an article describing the most common problems and errors for you. There are not so many of them. Please read it carefully and we're sure you'll manage to fix your problems!
Errors and optimal proxy settings
Q: Do you have proxy from
A: The list of currently available proxy countries can be viewed here, but we do not sell single-piece proxies anyway, and you will have to buy the entire tariff, including the other countries you do not need
Q: Can I get a discount? I am your old customer who paid a lot of money (I will buy a lot of tariffs) and want a discount!
A: On our website, we have a discount if you buy a tariff for several months. Unfortunately, this is the only discount we can offer; we have no other discounts and you will not receive them when you write to our support service
Q: You can send 5-10 proxy to be tested here (ICQ, Skype)
A: Unfortunately, this is technically unfeasible, because you should write your IP in our site settings for proxy to work; therefore, proxy sent to your messenger won't work
Q: What proxies do you provide - IPv4 or IPv6?
A: All our proxies are of IPv4 format; we provide no IPv6 proxies
Q: Why is it sometimes so that BitCoin payments are credited in several days?
A: It is a seldom case! Dear clients, we use Merchant API from blockchain which faces problems sometimes. The payment may have many confirmations, but blockchain still does not send us notification, and we cannot credit it manually. Therefore, you should wait for automatic transfer. We cannot affect it
Q: How to enable proxy server in my browser?
A: Refer to illustrated instruction on how to use proxies
Q: My external IP address is often dynamically changed. What should I do?
A: There are several ways to use a proxy:
a) Use software for IP entering
b) Enter a new IP address in your account settings every time
d) Use the API key link and register your IP by opening a special link
Q: How can I register my IP through the API?
A: In order to register your IP using the API key, just open a link:
If you do not specify "&ip=", the IP address will be registered where this link was opened
Q: Today quality/speed/number of proxies decreased, can you do anything?
A: There are periods when the quality, number and speed of the proxies go down, and we cannot help it no matter how hard we try, for it is impossible to provide the same number of proxies at 3.00 a.m. as in the daytime, and the same situation is observed on weekends
Q: I did not like proxy. Can I have moneyback?
A: We recommend you to buy a cheap "One-day" tariff to estimate the quality before purchasing a more expensive tariff, since we do not provide refund
Q: I subscribed for a month, but I won't use it during next week. Can I suspend service?
A: Unfortunately, it's impossible. We are only able to provide moneyback according to the abovementioned terms
Q:What is the fastest way to obtain subscription for private HTTP/SOCKS proxies?
A: 'Register in the system and Log in
Next, you will need to register your tariff
Once your tariff is activated, you'll see a field for IP address from which you'll use proxy in your profile
Q: I don't need so many proxies or so many streams. Can I have a cheaper individual tariff plan? Do you provide any discounts? Is it possible to buy 10 proxies for a day?
A: Unfortunately, all tariffs are defined in the system and we are unable to make individual tariff settings
Q: Proxies do not work, what to do?
A: Пропишите IP в настройках и подождите после этого 1 минуту. Также проверьте ваш IP в блоке проверки прокси. Если это не помогло, то обратитесь в саппорт и мы вам поможем
Q: From how many IP addresses at a time can I use the proxies? How can I use them from two IPs?
A: Only one IP can be associated with each of the accounts, but it can be changed as many times as you like. If you need to use the proxies from multiple IPs, you will have to register a new account and purchase another subscription
Q: Are you proxies suitable for the ... particular website or ... software?
A: We only provide the proxies but we do not use them ourselves, so we do not know that
Q: Why do you have 1 IP with different ports? I need many different IP addresses
A: Those are gates, and every port is associated with its own external IP address. It's the peculiar feature of our technology: all the proxies are connected to our server and operate through it. Every port has one IP address associated with it. This has no effect on the speed or quality
Q: Why was I banned? I used fewer threads then I purchased?
A: Each software calculates the streams in a different way, and it is often unable to close the connection on time. Besides, when you set 100 outgoing streams, you often don't take into consideration that the software may simultaneously check the proxies with another 100 threads
Q:Yesterday the rate was high. And today it is low and does not increase. What is the problem?
A: The rate depends on many factors: server power, rate of the channel of your server, daytime (there are more proxies at night); the end site you refer to may have banned our proxies
Anyway, we provide the maximum number possible, we don't reduce or cut anything and we can't produce any effect on the quality.
Q:How frequently the list is updated?
A: The list is updated each 10 minutes on 3 %. We recommend you to load a txt-file each 10 minutes
Q:What protocols are supported?
A: Anyway, we provide the maximum number possible, we don't reduce or cut anything and we can't produce any effect on the quality Websites available at "https" protocol will open only if you enter your IP in settings. If you use proxies on login-password, then https sites will not function
Q:What countries are among these IPs?
A: You can come across practically any country. Before buying a proxy, you can see the actual information: the current number of proxies and the countries
Q:How to use proxies in cURL for PHP?
A: The simplest code:
$ch = curl_init();
curl_setopt($ch, CURLOPT_PROXY, "123.123.123.123:777");
curl_setopt($ch, CURLOPT_PROXYTYPE, 5);
OR
curl_setopt($ch, CURLOPT_PROXYTYPE, CURLPROXY_SOCKS5);
curl_setopt($ch, CURLOPT_URL, "http://whatsmyip.net/");
echo curl_exec($ch);
curl_close($ch);